FAQ

Why engage Maids Agency in Singapore?

Maid Agency is great for hassle-free convenience and supports.
You pay for it, but it’s like hiring a project manager to hire your maid of choice.

Independent hiring is best if you want to save money, stay in control, and are comfortable with the whole process. You become the project manager yourself.

How to Hire a Maid in Singapore: Step-by-step Simple Guide

1. Check Your Eligibility

Ensure you meet MOM’s requirements (e.g., minimum household income of $5,000/month).

2. Choose a Licensed Agency

Select a Ministry of Manpower MOM-approved maid agency in Singapore.

3. Pick a Maid

Decide on a new or transfer maid (experienced helpers already in Singapore).

4. Submit Work Permit Application

Your agency will help apply for the maid’s work permit via MOM’s portal.

5. Attend Orientation

Complete MOM’s mandatory Employer Orientation Programme (EOP).

6. Pay Fees

Cover agency fees, maid’s salary, insurance, and security bond (if required).

7 Bring Your Maid Home

Once approved, your maid can start working.

Key Notes

Cost: SGD 2,500 to 4,000 (agency fees, insurance, salary, etc.).
Time: 2–6 weeks (varies by agency and permit processing).
Requirements:
- Maid must pass a medical exam.
- You must purchase maid insurance.

Tips for Employers

✅ Hire from agencies specializing in elderly care or childcare if needed.
✅ Check maid profiles for skills, experience, and language proficiency.
✅ Use agencies with free replacement policies for unsatisfied hires.

Should you hire the maid (FDW) yourself?

What countries may I hire a maid from?

What are ex-Singapore maids?

What is the Security Bond required by MOM?

Are there alternatives to the security bond of SGD 5000?

What is the maid levy and how much is it?

What is the Personal Accident Insurance?

Do maids need medical check-ups, and if so, how often?

A maid is mandatory to undergo a medical examination in Singapore within 14 days of her arrival. She must get herself inspected by a registered medical institution and will only be considered fit for work if she passes her medical exam. Medical examinations for VDRL, pregnancy, and HIV are now required every six months. It is the employer’s responsibility to bring the maid for the six-monthly checkup.

Who would bear the medical expenses of the maid?

Documents required for first time employer.

How to resolve any disputes amicably with my maid (foreign domestic worker)?

Foreign domestic worker may occasionally encounter difficulties. It is best to approach the dispute with an open mind and a readiness to listen; the chances of resolving it will increase. If necessary, you can seek assistance from the FDW/maid agencies or relevant authorities to resolve the matter amicably.

Potential disputes:

Employment terms or your FDW not meeting your expectations.
Job descriptions are unclear, resulting in conflicts regarding what chores are included in household work.
Demanding schedules exceeding agreed-upon working hours.
Difficulty understanding instructions due to language barriers.
She could feel that she did not have enough use of her phone or did not like your house rules.
Disputes could also arise from different cultural practices.

Frequently Asked Questions

Regain your free timeDelegate the household chores to the maid

Key Notes

Tips for Employers

Frequently Asked Questions

Regain your free timeDelegate the household chores to the maid

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